TERMS & CONDITIONS
1. Use of the Website
1.1. This website (the "Website") is operated by Anantyam Qalaa Private Limited ("Anantyam Qalaa") and provides a platform for users to access and purchase artwork from a curated selection of artists.
1.2. By accessing or using the Website, you agree to be bound by these Terms of Use. If you do not agree to all of the terms and conditions contained herein, you are prohibited from using the Website.
1.3. These Terms of Use may be updated by Anantyam Qalaa at any time without prior notice. Your continued use of the Website following the posting of any changes to the Terms of Use constitutes acceptance of those changes.
2. Services
Anantyam Qalaa offers the following services through the Website:
2.1. Enabling users to browse and purchase artwork featured on the Website (subject to availability).
2.2. Providing information about the artists and their artworks.
3. Limited License
Anantyam Qalaa grants you a non-exclusive, non-transferable, limited right to access and use the Website and the materials thereon. You agree not to interrupt or attempt to interrupt the operation of the Website in any way.
4. Third-Party Content
4.1. The Website may contain information and content from third parties ("Third-Party Content"). Anantyam Qalaa does not create or endorse such content, and makes no warranties or guarantees regarding its accuracy, completeness, or legality.
4.2. You acknowledge that your reliance on any Third-Party Content is at your own risk.
5. Intellectual Property
5.1. The Website and its content, including but not limited to text, graphics, logos, images, and software, are the property of Anantyam Qalaa or its licensors and are protected by copyright, trademark, and other intellectual property laws.
5.2. You may not reproduce, modify, distribute, or commercially exploit the content of the Website without the express written permission of Anantyam Qalaa.
6. Disclaimers
6.1. The Website is provided "as is" and without warranties of any kind, express or implied. Anantyam Qalaa disclaims all warranties, including, but not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement.
6.2. Anantyam Qalaa does not warrant that the Website will be uninterrupted or error-free, that defects will be corrected, or that the Website or the server that makes it available is free of viruses or other harmful components.
7. Limitation of Liability
In no event shall Anantyam Qalaa or its affiliates or licensors be liable for any damages (including, without limitation, direct, indirect, incidental, consequential, or punitive damages, loss of data, or loss of profits) arising out of or in connection with the use of the Website, even if Anantyam Qalaa has been advised of the possibility of such damages.
8. Product Descriptions
8.1. Anantyam Qalaa strives to provide accurate and detailed descriptions of all products offered on its platform.
8.2. However, please note that product descriptions and images may vary slightly from the actual product due to factors such as variations in manufacturing processes, screen settings, and lighting conditions.
8.3. Anantyam Qalaa reserves the right to modify or update product descriptions and images at any time. Anantyam Qalaa reserves the right to accept or reject orders for products at its sole discretion.
9. Orders and Payment
9.1. To purchase artwork on the Website, you must follow the online ordering process.
9.2. All prices listed on the Website are in Indian Rupees (INR) and are inclusive of applicable taxes.
9.3. Anantyam Qalaa accepts payment by credit card, debit card, and other online payment methods as displayed on the Website.
9.4. You agree to provide accurate and complete billing information for all purchases.
9.5. Anantyam Qalaa reserves the right to cancel any order at its sole discretion.
10. Shipping and Delivery
10.1. Anantyam Qalaa will use commercially reasonable efforts to ship your artwork within the estimated timeframe provided at the time of purchase.
10.2. Shipping costs will be added to your order total at checkout.
10.3. Title and risk of loss for all artwork purchased by you shall pass to you upon Anantyam Qalaa's shipment to the shipping carrier.
10.4 If a delivery fails due to a mistake made by the user (such as providing an incorrect name or address), Anantyam Qalaa reserves the right to charge the user for any additional costs incurred for redelivery.
10.5 Please ensure that you provide accurate and complete shipping information when placing your order to avoid additional charges.
11. Authenticity Guarantee
11.1 Anantyam Qalaa is committed to ensuring the authenticity of all artworks displayed on its platform. We work closely with our sellers to verify the provenance and authenticity of each piece.
11.2 We provide a specific authenticity guarantee for every artwork sold on Anantyam Qalaa. This guarantee certifies that the artwork you purchase is genuine and as described.
11.3 If you have any concerns about the authenticity of an artwork you have purchased, please contact our customer support team.
12. Return Policy
We understand that buying art can be a significant decision, especially if you're a first-time buyer. To ensure you make an informed choice, we encourage you to visit our gallery in person or schedule a video call for a personalized consultation with our expert advisory team.
12.1Due to the unique and high-end nature of the artwork we offer, we have a No-Returns policy in place. We believe that carefully considering your purchase before deciding is essential to avoid the need for returns.
12.2While we generally do not accept returns, we may consider exceptions on a case-by-case basis. If you have concerns about your purchase or encounter unforeseen issues, please contact our customer support team to discuss your specific situation.
12.3 If the artwork you receive does not match (incorrect product) the description provided on the website, please contact us immediately for assistance. We may be able to offer a solution, such as a replacement or exchange, depending on the circumstances.
12.4Any exceptions to our No-Returns policy will be evaluated on a case-by-case basis and may be subject to additional conditions.
13. Indemnification
You agree to defend, indemnify, and hold Anantyam Qalaa and its affiliates harmless from and against all claims, damages, costs, and expenses, including attorney's fees, arising from or related to your use of the website.
14. Reporting Abuse
14.1 Anantyam Qalaa encourages users to report any content they believe violates these Terms & Conditions or may be abusive in nature. This includes, but is not limited to, content that is defamatory, infringes on copyright or trademarks, or otherwise violates the law.
14.2 To report abuse, please contact Anantyam Qalaa at info@anantyam-qalaa.com
14.3 We will review all reported content and take appropriate action, which may include removing the offending content or suspending or terminating the user account responsible for the violation.
15. Privacy Policy
15.1This Privacy Policy explains how we collect, use, and disclose information from users of our website (the "Website").
15.2 1When you purchase products on our Website, we collect your billing details for order processing and payment. These details are securely handled by a trusted online payment gateway, and we never store your credit/debit card information ourselves.
15.3 We also use cookies to personalize your browsing experience and improve the Website. These are small data files stored on your computer. You can choose to disable cookies in your browser settings.
15.4 We use the information we collect to process your orders, enhance your experience, and send promotional offers (with your consent). We will not share your personal information with anyone except secure payment gateways for transactions as required by law.
16. Disclaimer
This website is owned and operated by Anantyam Qalaa Private Limited ("Anantyam Qalaa" or "we"). By using the Website, you agree to these terms: We may update the terms at any time, so please check back regularly. The information on the Website may contain errors and is for general informational purposes only. Don't rely on it for professional advice. The Website and its content are provided "as is" without warranties. Anantyam Qalaa and its suppliers won't be liable for any damages arising from your use of the Website. If you're unhappy with the Website or these terms, simply stop using it. We may restrict your access at any time.
Questions? Contact us at info@anantyam-qalaa.com
17. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or relating to these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts located in Hyderabad, India.